 | Charmingirl Refund Policy |
| Charmingirl is committed to providing a very high level of after sales service. We believe that it is our duty to offer our customers the best possible quality available at the most competitive prices. We are so sure that you will be equally impressed with the quality of our products that we stand behind them completely. Before we send out our sexy lingerie or costumes, our professional staff follow a very comprehensive process of quality control procedures to ensure that we only send goods that are in perfect condition.
In the rare event that goods arrive to our customers in a less than perfect state, we normally are able to resolve these issue quickly by offering the relevant replacement parts free of charge or a completely new replacement suit.
Please make sure that you have communicate with us before your complain with PayPal and Bank. We are sure that we can make agreement during our good communication with each other. | Your Refund Policy |
| Charmingirl offers refunds only if the customer cancels their order within 24 hours of making a purchase through our website, or their order has not been processed/confirmed due to the item being unavailable at the time.
No refunds will be issued if the item arrives damaged, we will send a replacement.
No refunds are offered if you have changed your mind about the goods. We always advise customers to double check their order before they confirm checkout through our website.
Shipping costs and funds transfer fee are non-refundable. Please notice that if your order is less than $100, we will process it as sample order and you have no return or exchange guarantee on this order.
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